Terms of Service

Introduction

Welcome to the Aussie Game Expo Terms of Service. These terms govern your use of the Aussie Game Expo website, mobile applications, and participation in our events. By accessing our website, purchasing tickets, or attending our events, you agree to be bound by these terms. Please read them carefully.

Aussie Game Expo is operated by Australian Gaming Events Pty Ltd, an Australian company registered in Sydney, New South Wales. Our events showcase the latest in video games, esports, and digital innovation while bringing together developers, fans, and industry leaders nationwide.

Definitions

Throughout these Terms, we use specific terminology:

• "We," "Us," "Our," "Organizers" refer to Australian Gaming Events Pty Ltd and its employees, contractors, and authorized representatives.
• "You," "Your," "User," refer to individuals accessing our website, purchasing tickets, or attending our events.
• "Expo," "Event," refer to the annual Aussie Game Expo and any associated functions, whether physical or virtual.
• "Website" refers to aussiegameexpo.com.au and any subdomains thereof.
• "Exhibitor" refers to companies, developers, or individuals who present their products or services at the Expo.
• "Content" refers to all materials displayed on our website or at the Expo, including text, images, videos, games, presentations, and other media.

Website Use

Our website is provided for your personal and non-commercial use. You may browse the website, register for events, and interact with its features as intended. You may not:

• Use automated systems or software to extract data from our website (scraping).
• Attempt to gain unauthorized access to any part of our website or servers.
• Use our website in any way that causes, or may cause, damage to the website or impairs its availability.
• Reproduce, duplicate, copy, or sell any part of our website without our explicit permission.
• Transmit any viruses, malware, or other malicious code.

We reserve the right to restrict access to certain areas of our website, or the entire website, at our discretion and without notice.

Intellectual Property

All content on our website and at our events, including logos, trademarks, text, graphics, images, videos, and software, is the property of Australian Gaming Events Pty Ltd, our exhibitors, or other content providers and is protected by Australian and international intellectual property laws.

You may view, download, and print content from our website for your personal use, provided you:

• Do not remove any copyright or other proprietary notices.
• Do not modify or alter the content in any way.
• Do not use the content for commercial purposes without obtaining a license to do so.
• Do not transfer the content to another person or mirror it on another server.

The Aussie Game Expo name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Australian Gaming Events Pty Ltd or its affiliates. You may not use these marks without our prior written permission.

Tickets and Attendance

Tickets to the Aussie Game Expo are subject to the following terms:

• Tickets are non-transferable and may not be resold or transferred without our written consent.
• We reserve the right to refuse admission or remove anyone from the event at our discretion.
• Valid photo ID may be required for entry, especially for age-restricted areas.
• Ticket holders consent to security searches upon entry to the event.
• No refunds will be issued unless the event is canceled or significantly rescheduled.
• Children under 16 must be accompanied by an adult at all times during the event.
• Special needs attendees should contact us in advance to arrange accommodations.

By attending the Expo, you acknowledge that photographs and recordings may be taken that include your image or voice, and you consent to our use of these materials for promotional purposes.

Refund Policy

Our refund policy for Aussie Game Expo tickets is as follows:

• Event Cancellation: If we cancel the entire event, you will be offered a full refund or the option to transfer your ticket to a rescheduled date.
• Event Rescheduling: If we significantly reschedule the event (by more than 30 days), you may request a refund within 14 days of the announcement.
• Partial Event Cancellation: If portions of the event are canceled or modified, we may offer partial refunds at our discretion, depending on the significance of the changes.
• Unable to Attend: If you are unable to attend for personal reasons, including illness, we do not offer refunds but may allow you to transfer your ticket to another person or to a future event, subject to an administration fee.
• Processing Time: Approved refunds will be processed within 30 days and issued to the original payment method.

All refund requests must be submitted in writing to [email protected] and include your order number and reason for the request.

Code of Conduct

All attendees, exhibitors, speakers, volunteers, and staff at the Aussie Game Expo must adhere to our Code of Conduct. We are committed to providing a harassment-free experience for everyone, regardless of gender, sexual orientation, disability, physical appearance, body size, race, or religion.

Prohibited behavior includes:

• Harassment or intimidation of any kind.
• Disruptive, discriminatory, or offensive language or imagery.
• Stalking, following, or unwanted photography or recording.
• Sustained disruption of talks or other events.
• Inappropriate physical contact or unwelcome sexual attention.
• Advocating for or encouraging any of the above behaviors.

Participants asked to stop any harassing behavior are expected to comply immediately. If a participant engages in harassing behavior, the event organizers may take any action they deem appropriate, including warning the offender, expulsion from the event with no refund, or reporting to local law enforcement.

Limitation of Liability

To the fullest extent permitted by law, Australian Gaming Events Pty Ltd shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

• Your access to or use of, or inability to access or use, our website or event.
• Any conduct or content of any third party at our event, including exhibitors, attendees, or unauthorized users.
• Unauthorized access, use, or alteration of your transmissions or content.
• Any viruses or other malicious code that may affect your equipment due to your access to or use of our website.
• Any injuries, losses, or damages of any kind incurred in connection with your attendance at our event.

This limitation applies regardless of whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, and even if we have been advised of the possibility of such damages.

Indemnification

You agree to defend, indemnify, and hold harmless Australian Gaming Events Pty Ltd, its officers, directors, employees, and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from:

• Your use of and access to our website or attendance at our event.
• Your violation of any term of these Terms of Service.
• Your violation of any third-party right, including without limitation any copyright, property, or privacy right.
• Any claim that content you submitted to us caused damage to a third party.

This defense and indemnification obligation will survive these Terms of Service and your use of our website or attendance at our event.

Modifications to Terms

We reserve the right to modify or replace these Terms of Service at any time. We will provide notice of significant changes by posting the updated terms on our website and updating the "last updated" date. Your continued use of our website or attendance at our events after any such changes constitutes your acceptance of the new Terms of Service.

We encourage you to review these Terms periodically for any changes. Changes to these Terms are effective when they are posted on this page.

Governing Law

These Terms shall be governed and construed in accordance with the laws of New South Wales, Australia, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

Any disputes arising out of or relating to these Terms or any aspect of your relationship with Australian Gaming Events Pty Ltd shall be resolved exclusively in the courts located in Sydney, New South Wales, and you consent to the personal jurisdiction of these courts.

Contact Us

If you have any questions about these Terms of Service, please contact us at:

• Email: [email protected]
• Phone: +61 2 9216 4403
• Mail: Australian Gaming Events Pty Ltd, 14 Convention Centre Pl, Sydney NSW 2000, Australia