Privacy Policy

Introduction

Aussie Game Expo ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or attend our events. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or participate in our events.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the site. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

Collection of Your Information

We may collect information about you in a variety of ways. The information we may collect via the website or event registration includes:

Personal Data

When you register for our event, sign up for our newsletter, or contact us, we collect personally identifiable information, such as your:

  • First and last name
  • Email address
  • Phone number
  • Mailing address
  • Job title and company
  • Payment information (for ticket purchases or exhibitor fees)

Derivative Data

Information our servers automatically collect when you access the website, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the website. This information is primarily needed to maintain the security and operation of our website, and for our internal analytics and reporting purposes.

Mobile Device Data

If you access our website via a mobile device, we may collect device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device.

Event Photography and Recording

Please be aware that we may photograph or record video at our events. By attending our events, you consent to being photographed or recorded, and you consent to our use of such materials for promotional and marketing purposes.

Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the website or at our events to:

  • Process ticket purchases and registrations
  • Create and manage your account
  • Send you email newsletters and updates about our events
  • Respond to your inquiries and customer service requests
  • Send administrative information regarding changes to our terms, conditions, or policies
  • Administer promotions, surveys, and contests
  • Compile anonymous statistical data for our own use or for a third party's use
  • Assist law enforcement and respond to subpoenas
  • Deliver targeted advertising, newsletters, and other information regarding promotions to you
  • Enable communication between exhibitors and attendees (with your consent)

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes.

Online Postings

When you post comments, contributions, or other content to the website or our social media accounts, your posts may be viewed by all users and may be publicly distributed outside the site in perpetuity.

Event Partners and Sponsors

With your explicit consent, we may share your registration information with our event partners and sponsors to facilitate networking and business opportunities during our events.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

Options Regarding Your Information

You may at any time review or change the information in your account or terminate your account by:

  • Logging into your account settings and updating your information
  • Contacting us using the contact information provided below

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.

Emails and Communications

If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:

  • Clicking the unsubscribe link at the bottom of any email from us
  • Contacting us using the contact information provided below

California Privacy Rights

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year.

If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Aussie Game Expo
14 Convention Centre Pl
Sydney NSW 2000, Australia
Phone: +61 2 9216 4403
Email: [email protected]

Last updated: January 15, 2026